HIPAA Privacy Policy

This notice provides details on how your medical information may be utilized and shared, as well as how you can access it.

The Health Insurance Portability & Accountability Act of 1996 (HIPAA) is a federal law mandating the proper confidentiality of all medical records and individually identifiable health data, regardless of format—whether electronic, paper-based, or verbal. This legislation grants patients like you significant rights to comprehend and manage the usage of your health information. HIPAA also imposes penalties on covered entities found misusing personal health data.

Utilization and Sharing

Treatment: Your health information may be accessed by our staff or shared with other healthcare professionals to assess your health, diagnose medical conditions, and administer treatment.

Payment: We may use your health information to pursue payment from your health plan, other coverage sources, or credit card companies used for service payments. For instance, your health plan might request information regarding the treated medical condition.

Healthcare Operations: Your health information may be utilized to support UVTREAT’s daily activities and management. For example, details about equipment received may aid in budgeting, financial reporting, and quality evaluation.

Law Enforcement: Your health information may be disclosed to law enforcement agencies to back government audits and inspections, aid law enforcement investigations, and fulfill government-mandated reporting requirements.

Other Uses and Disclosures Requiring Authorization: Any disclosure or use of your health information beyond the aforementioned instances necessitates your explicit written consent. If you change your mind after granting authorization, you can submit a written revocation. However, this decision won’t affect previous uses or disclosures made before the revocation notification.

Individual Rights

You are entitled to certain rights under federal privacy standards, including:

• The right to request limitations on the use and disclosure of your protected health information
• The right to receive confidential communications regarding your medical condition and treatment
• The right to examine and obtain copies of your protected health information
• The right to amend or submit corrections to your protected health information
• The right to receive an account of how and to whom your protected health information has been disclosed
• The right to receive a printed copy of this privacy notice

UVTREAT is mandated by law to uphold the privacy of your protected health information and to furnish you with this privacy notice. We are also obligated to adhere to the privacy policies and practices outlined in this notice. We reserve the right, as permitted by law, to amend or modify our privacy policies and practices in response to changes in federal and state laws and regulations. Upon request, we will provide you with the most recently updated notice.

You generally have the right to inspect or obtain copies of the protected health information we maintain. As stipulated by federal regulation, requests to inspect or copy protected health information must be made in writing. If you wish to provide feedback or raise concerns about our privacy practices, you can do so by sending a letter outlining your concerns to UVTREAT 2321 Stirling RdCRS1210-1Fort Lauderdale, FL 33312 or send an email to team@uvtreat.com. If you believe that your privacy rights have been violated, please inform us by sending a letter describing the issue to the same address. You will not face penalties or retaliation for filing a complaint. You may also use the provided contact information to obtain further details about our privacy practices.

Patient Responsibilities:

In order to ensure the highest quality of care, it is essential that you understand your role in your healthcare journey. As a valued customer of UVTREAT, you have the following responsibilities:

1. Providing Complete and Accurate Information: It is your responsibility to furnish UVTREAT with comprehensive and precise information at all times. This includes, but is not limited to, providing accurate insurance details and promptly updating any changes to your insurance coverage, as well as maintaining up-to-date personal information such as your name, address, and telephone numbers. Additionally, it is important to keep UVTREAT informed of any changes in your medical status or needs, including diagnoses, physician information, or any other relevant updates.
2. Requesting Additional Assistance or Information: If there are any aspects of your order that you do not fully comprehend, it is your responsibility to seek clarification by requesting additional assistance or information from UVTREAT.
3. Notifying UVTREAT of Problems with Medical Devices: If you encounter any issues with your medical device supplied by UVTREAT, it is imperative that you promptly notify them to ensure timely resolution and continued quality of care.
4. Informing UVTREAT of Denials or Restrictions on Privacy Policy: You are responsible for informing UVTREAT in the event that you deny or wish to restrict any aspect of their privacy policy. This ensures that your preferences regarding privacy are respected and adhered to.

By fulfilling these responsibilities, you play an active role in your healthcare journey, contributing to the delivery of optimal care and fostering a collaborative partnership with UVTREAT.

Patient Bill of Rights:

As an individual receiving medical devices from UVTREAT, you are entitled to the following rights:

1. Choice of Providers: You have the right to choose the providers who supply your medical devices.
2. Legitimate Identification: Any individual entering your residence to deliver or maintain your medical device must provide valid identification.
3. Informed Authorization: You have the right to receive sufficient information to give informed consent for the commencement, continuation, transfer, or termination of your order.
4. Payment Information: Prior to shipping, you have the right to be informed about the expected payment coverage from Medicare/Medicaid, insurance, or your personal liability, including billing cycles and payment changes.
5. Privacy and Respect: Your privacy must be respected at all times, and you deserve to be treated with dignity, respect, and consideration for your individuality.
6. Expression of Concerns: You have the right to voice concerns, grievances, or suggestions for modifications to your home care service without fear of retaliation or discrimination. You can contact various organizations for grievances, including Ohio Medicare, Ohio Medicaid, and ACHC.
7. Confidentiality: Information received by UVTREAT must be kept confidential and cannot be released without your written authorization.
8. Review of Privacy Practices: You have the right to review UVTREAT’s Privacy Practices.
9. Professional Customer Service: You are entitled to receive professional customer service without discrimination.

By upholding these rights, UVTREAT ensures that you receive the highest standard of care and respect throughout your medical device provision process.